Insights2018-05-31T19:16:26-04:00
2312, 2019

How To Create a Culture That Will Help Your Strategy Eat Your Goals for Breakfast

By |December 23rd, 2019|Categories: Circle of Influence|0 Comments

One of my favourite business quotes comes from Peter Drucker, and it’s “Culture Eats Strategy For Breakfast.” What this means is that is doesn’t matter what your companies mission, vision, and goals are if your culture isn’t aligned, then it’s never going to happen. Because in the battle between culture and strategy, culture wins every single time. I recently worked with a client where the CEO put forward a strategy that relied on the company being agile, and they made practically no progress towards those goals. Why? Because the culture of the company was one of bureaucracy, everything had to be agreed on by committee. It was a process-driven company, which is not a bad thing per se, but it’s not very agile and was certainly not agile enough to achieve the CEO’s goals in the timeframe he set for them.

2312, 2019

How To Create a Culture That Will Help Your Strategy Eat Your Goals for Breakfast

By |December 23rd, 2019|Circle of Influence|

One of my favourite business quotes comes from Peter Drucker, and it’s “Culture Eats Strategy For Breakfast.” What this means is that is doesn’t matter what your companies mission, vision, and goals are if your culture isn’t aligned, then it’s never going to happen. Because in the battle between culture and strategy, culture wins every single time. I recently worked with a client where the CEO put forward a strategy that relied on the company being agile, and they made practically no progress towards those goals. Why? Because the culture of the company was one of bureaucracy, everything had to be agreed on by committee. It was a process-driven company, which is not a bad thing per se, but it’s not very agile and was certainly not agile enough to achieve the CEO’s goals in the timeframe he set for them.

CRM Customization Should Simplify, Not Complicate

September 30th, 2019|0 Comments

Most CRM systems today are very usable right out of the box. They’ve been designed based on best practices and years of customer feedback. However, no two businesses run the same way, so optimization requires CRM customization.

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